Your account
Delete your account
You request deletion from inside the BRINGERS app you use. The request is carried out 30 days after it is recorded.
How to request deletion
- BRINGERS app (customers)Profile → Request account deletion
- BRINGERS StoresProfile → Request account deletion
- BRINGERS CaptainProfile → Request account deletion
The request is sent to the BRINGERS team and cannot be undone from the app.
What happens after you request it
Your request is recorded immediately and carried out 30 days later.
During that time, withdraw or use your wallet balance. Any customer-wallet balance left when the deletion is carried out passes to BRINGERS and is not refunded.
Deletion is not carried out while you have an order in progress or a withdrawal that has not completed.
Captain and store accounts
Deletion is not carried out while money is owed to or by the account, and nothing from a captain’s or store’s earnings passes to BRINGERS. A store is suspended before its sole owner’s account is deleted.
What is erased
- Your profile: name, phone number and date of birth
- Your addresses, favourites and carts
- Your trusted devices and notifications
- Saved payout accounts
- Sign-in to the account is disabled
What is kept by law
- Order and financial records, for as long as the law requires, without what identifies you
- Your reviews, without your name
Outside the app
Requesting deletion from this website, or from outside the app, is not available at the moment.